Turlock, CA— For the safety and security of patients, staff, and guests, Emanuel Medical Center implemented a new check-in and visitor-badge process this week.
“Emanuel still welcomes and encourages family and friends to visit patients, eat in the Garden Terrace Cafe and shop in the gift shop,” explained Emanuel President and CEO John Sigsbury. “The change will simply require any non-employee coming to the hospital to check in at a security desk, say where they are going, and wear a visitor badge for that particular area of the hospital. Hospital staff currently wears ID badges.”
Sigsbury said these kinds of security procedures are becoming increasingly common in large health care facilities, and are being instituted at Emanuel at the recommendation of the hospital Safety Task Force.
“To support the work of our task force, we also contacted a safety and security consultant, who reviewed an assessment of our campus and offered expert recommendations,” he said. “Those included the recommendation that we control visitor flow.”
Specifically how it will work is anyone coming to the hospital’s main entrance on Delbon Avenue will check in with a security guard and be given a peel-and-stick visitor badge that is color-coded for the area of the hospital they need to access. If Emanuel staff observes guests in other areas of the facility, they’ll help them find their way back to the proper floor or unit. Beyond the check-in and badge, visiting hours and rules will not change; however, they will be consistently enforced which may not have always been the case in prior years.
It will work very much the same at the entrance to the emergency department, except emergency patients will not be delayed as they enter the hospital. Instead, the security check-in will be away from the entrance, positioned near the elevators that provide access to the main hospital areas beyond the emergency department.
“We’re making these changes to enhance the safety and security of our patients, staff and guests,” Sigsbury said.
Emanuel Medical Center is a not-for-profit, community-based Christian hospital. Its 403-bed multi-level medical campus includes a 209-bed acute care hospital, a 145-bed skilled nursing facility and a 49-bed assisted living facility. It provides emergency, critical care, pediatric, cardiovascular services, cancer diagnosis and treatment, women’s health services and surgical services.
For more information, to search for a doctor by specialty or location, or for an online symptom-checker, visit www.emanuelmedicalcenter.org.